Privacy Policy
Welcome to Inside Août. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit and interact with our website.
1. Information We Collect
Information You Provide to Us
This includes personal data you voluntarily submit when you create an account, subscribe to our newsletter, contact us, or place an order. This may include your name, email address, delivery address, phone number, and payment details.
Information We Collect Automatically
When you browse our website, we automatically collect certain information about your device and browsing activity, including your IP address, browser type, operating system, pages visited, and dates and times of visits. We use cookies and similar tracking technologies to gather this information.
2. How We Use Your Information
We use the information we collect to:
• Process and fulfil your orders
• Send you order confirmations and shipping updates
• Send newsletters and promotional communications where you have opted in
• Respond to your questions and customer service requests
• Operate, maintain, and improve our website
• Detect and prevent fraudulent or illegal activity
3. Sharing and Disclosure of Information
We do not sell your personal information. We may share your information only in the following circumstances:
Service Providers
We work with third-party vendors to operate our business. These include Shopify (e-commerce platform), Razorpay (payment processing), and our logistics partners (shipping and delivery). These providers are bound by confidentiality obligations and may only use your data to perform services on our behalf.
Legal Obligations
We may disclose your information if required by law, court order, or government authority, or if we believe such action is necessary to comply with a legal obligation or protect our rights and the safety of our users.
With Your Consent
We may share your information for any other purpose with your explicit consent.
4. Data Storage and Security
We use technical, administrative, and physical measures to protect your information from unauthorised access or disclosure. Your personal data is stored for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
No method of transmission over the internet is 100% secure. While we implement robust security measures, we cannot guarantee absolute security.
5. Your Rights
You have the right to:
• Access the personal information we hold about you
• Request correction of any inaccurate personal information
• Request deletion of your personal information
• Opt out of marketing communications using the unsubscribe link in our emails
To exercise any of these rights, please contact us at contact@insideaout.com.
6. Cookies
Our website uses cookies to enhance your experience and help us understand how you use our site. You can instruct your browser to refuse cookies, but some parts of our service may not function correctly without them.
7. Third-Party Links
Our website may contain links to other websites not operated by us. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies directly.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised date. Your continued use of our services after any changes constitutes your acceptance.
9. Grievance
This Privacy Policy is published in accordance with the Information Technology Act 2000 and the rules made thereunder. If you have any concerns, complaints, or grievances regarding the use of your personal information, please contact us at contact@insideaout.com.
We will acknowledge your grievance within 48 hours and aim to resolve it within 30 days of receipt.