Shipping Policy

At Inside Août, we are committed to delivering your order accurately, in good condition, and on time.

1. Order Processing
We typically process orders within 24-48 hours of order confirmation.
Processing Time: this includes order verification, quality check, and packaging.
Order Confirmation: you will receive an email confirmation when your order is placed, and a second email with tracking information within 48 hours of dispatch.
Business Days: our warehouse operates Monday through Saturday, excluding public holidays. Orders placed on Sundays or public holidays will be processed the next business day.

2. Packaging
Every order is carefully packaged to ensure your palette arrives safely and in perfect condition.

3. Delivery Timelines
Estimated delivery times from the date of dispatch:
Standard Shipping: 4-7 business days, depending on your location.
These are estimates only. Actual delivery times may vary based on your location and carrier conditions. Inside Août is not liable for delays caused by courier partners, weather, or other circumstances beyond our control.

4. Shipping Charges and Payment Methods
Shipping is charged at a flat ₹79 on orders below ₹1,799. Orders of ₹1,799 and above qualify for free shipping.
Cash on Delivery (COD) is available on orders of ₹1,799 and above. Orders below ₹1,799 require prepaid payment. A COD handling fee may apply and will be visible at checkout.
Any additional promotional free-shipping offers will be shown at checkout.

5. Risk of Loss
Risk of loss and title for all items purchased from Inside Août passes to you upon our delivery of the order to the carrier. We are not responsible for lost or stolen packages after the order has been dispatched and tracking has been generated.

6. Delays and Unforeseen Circumstances
While we do our best to meet delivery timelines, delays can occur due to: high-volume periods such as sales events or launches; weather conditions, natural disasters, or carrier disruptions; incorrect or incomplete delivery addresses provided by the customer.
Please ensure your shipping address is accurate at checkout. We are not responsible for delays or failed deliveries resulting from incorrect address information. Re-shipping costs due to address errors will be borne by the customer.

7. Tracking Your Order
Once your order is dispatched, you will receive a shipping confirmation email with a tracking number within 48 hours of dispatch.

8. Shipping Destination
We currently ship across India only. International shipping is not available at this time.

9. Customer Support
For any questions about your order or delivery, please contact us at contact@insideaout.com. We respond Monday to Friday, 10:00 AM to 6:00 PM IST.